Interaction Web Portal

Interaction Web Portal combines several key call center management features to track your call center activity through a simple web-based portal.

	Get Started	Introduction to Interaction Web Portal
	Release Notes	Release Notes Web app
	Interaction Web Portal Documentation	Interaction Web Portal Help Interaction Web Portal and Interaction Marquee Installation and Configuration Guide
	Administrator	Set Recording Options for an Organization Manage Organizations and Users Set Statistics Options for an Organization Set Call Monitoring Options	Set Reporting Options Set Service Indicator Default Settings Set Security Options Post Announcements
	Supervisor Features	Work With Call Recordings Monitor Agents on Live Calls Work With Statistics	View Historical Reports
	Agent Features	Work With Call Recordings Using the Agent Portal
	Additional Resources	PureConnect Community Support Self-Help   Interaction Web Portal Related KB Articles