Phones

CIC systems can reduce initial IP phone configuration time and ongoing maintenance with managed IP phones. CIC supports Polycom phones, Interaction SIP Station I and II phones, PureConnect SIP Soft Phones, AudioCodes and Genesys phones as managed IP phones.

	Get Started	Introduction to CIC Managed IP Phones CIC Provisioning Subsystem Supported Polycom Phones	Supported SIP Station I and II Phones Supported SIP Soft Phones Supported AudioCodes and Genesys Phones
	Release Notes	Release Notes Web app
	Phone Documentation	Genesys 405-405HD IP Phone User's Guide Genesys 420HD IP Phone User's Guide Quick Reference Materials
	Administrator	CIC Managed IP Phone Administrator's Guide Managed IP Phone Assistant Managed IP Phones
	Agent Features	SIP Soft Phone Web-Based Phone
	Developer Resources	Telephony Tools
	Related Documentation	SIP Soft Phone Help Interaction SIP Station I and II Quick Reference Materials CIC Web-Based Phone	SIP Bridge Installation and Configuration Guide
	Additional Resources	PureConnect Resource Center Phone related KB articles