Consult

Note: For more information about checking which numbers are associated with your directory entries, see View and Edit Directory Entries.

Icon
Location	Directory Toolbar
Description	Use this button to consult with other Agent during a call by dialing a specific number associated with a selected directory entry by doing one of the following: Select an entry in the Company Directory and then click the Consult button. Select an entry in the Company Directory and then click the arrow on the Consult button. Click one of the displayed "Consult" entries to connect the call to the associated number.