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Assign a Schedule to a Campaign

This procedure explains how to assign a schedule to a campaign.

  1. In Interaction Dialer Manager, click Campaigns from the Home page. If using Interaction Administrator, expand the Interaction Dialer container and then select the Campaigns container.

  2. Select a Campaign to edit.

  3. Select the Automation tab on the Campaign Properties panel.

  4. Select a schedule from the Schedules drop list. If this list is empty, you should add a schedule before performing this procedure.

  5. Click Save to save changes. 

Please note that assignment of a schedule to a campaign has no effect unless the campaign's status is set to Dial according to schedule.