Calling Party behavior type

This behavior sets the Calling Party name and Calling Party telephone number that this contact may see as Caller ID information. In order for both pieces of information to be displayed, ISDN is required on the customer side. Although this feature is supported on ISDN lines, not all carriers honor calling party name and calling party number. Check with your carrier or C/O for feature availability.

Name

Type a name for the new behavior in the Name field.  This can be anything you like, so long as it is unique within the policy.  Try to use of a descriptive name that describes what this behavior does when its condition is true.

Behavior Type

Select "Calling Party" to display options that configure this condition.

Details

Name

Enter the name of the company for whom this campaign is being conducted, or click the Macro button () to set the calling party name based on the value of a contact list column.

Phone Number

Enter a Calling Party telephone number or click the Macro button () to set the calling party number to the value of a contact list column.