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Interaction Administrator Help
Administrator access control groups:System category
The following table describes the administrator access control groups in the System category.
System Category |
|
Group |
Description |
Accumulators |
Determines if accumulator configuration can be edited. |
Actions |
Determines if actions configuration can be edited. |
Client Templates |
Determines if CIC client templates configuration can be edited. |
Contact Data Manager |
Determines if contact data manager configuration can be edited. |
Contact List Sources |
Determines if contact list source configuration can be edited. |
DID/DNIS Mappings (Web Administrator only) |
Determines if DID/DNIS mappings configuration can be edited. Applies only to Interaction Administrator Web Edition. |
e-FAQ |
Determines if e-FAQ configuration can be edited. |
Fax Configuration |
Determines if fax configuration can be edited. |
Fax Groups |
Determines if fax groups configuration can be edited. |
Handlers |
Determines if handler configuration can be edited. |
IC Data Sources |
Determines if CIC data source configuration can be edited. |
Initialization Functions |
Determines if initialization configuration can be edited. |
Interaction Files |
Determines if interaction files configuration can be edited. |
Interaction Messages |
Determines if interaction messages configuration can be edited. |
Interaction URLs |
Determines if interaction URLs configuration can be edited. |
MRCP |
Determines if MRCP configuration can be edited. |
MRCP Servers |
Determines if the MRCP server can be edited. |
Mail Configuration |
Determines if mail configuration can be edited. |
Media Servers |
Determines if media servers configuration can be edited. |
New Layout |
Determines if the user can add new layouts. |
Phone Numbers |
Determines if phone numbers configuration can be edited. |
Report Logs |
Determines if report logs configuration can be edited. |
Reports |
Determines if reports configuration can be edited. |
Response Management |
Determines if response management configuration can be edited. |
Secure Token Server |
Determines if secure token server configuration can be edited. |
SMS Broker |
Determines if SMS broker configuration can be edited. |
SMS Configuration |
Determines if SMS configuration can be edited. |
Schedules |
Determines if schedules configuration can be edited. |
Session Managers |
Determines if session managers configuration can be edited. |
Speech Recognition |
Determines if speech recognition configuration can be edited. |
Status Messages |
Determines if status message configuration can be edited. |
System Configuration |
Determines if system configuration can be edited. |
System Parameters |
Determines if system parameter configuration can be edited. |
Tables |
Determines if table configuration can be edited. |
Voice Modules |
Determines if voice module configuration can be edited. |
Web Services |
Determines if an administrator can view and change the web services configuration. |
Web Services Parameters |
Determines if web service parameters configuration can be edited. |
Related topics
Client templates configuration
Contact data manager configuration
Contact list source configuration
Interaction files configuration
Interaction messages configuration
Interaction URLs configuration
Report logs configuration
Response management configuration
Session managers configuration
Speech recognition configuration
System parameter configuration
Table configuration
Web service parameters configuration