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Administrator access control groups:System category

The following table describes the administrator access control groups in the System category. 

System Category

Group

Description

Accumulators

Determines if accumulator configuration can be edited.

Actions

Determines if actions configuration can be edited.

Client Templates

Determines if CIC client templates configuration can be edited.

Contact Data Manager

Determines if contact data manager configuration can be edited.

Contact List Sources

Determines if contact list source configuration can be edited.

DID/DNIS Mappings (Web Administrator only)

Determines if DID/DNIS mappings configuration can be edited. Applies only to Interaction Administrator Web Edition.

e-FAQ

Determines if e-FAQ configuration can be edited.

Fax Configuration

Determines if fax configuration can be edited.

Fax Groups

Determines if fax groups configuration can be edited.

Handlers

Determines if handler configuration can be edited.

IC Data Sources

Determines if CIC data source configuration can be edited.

Initialization Functions

Determines if initialization configuration can be edited.

Interaction Files

Determines if interaction files configuration can be edited.

Interaction Messages

Determines if interaction messages configuration can be edited.

Interaction URLs

Determines if interaction URLs configuration can be edited.

MRCP

Determines if MRCP configuration can be edited.

MRCP Servers

Determines if the MRCP server can be edited.

Mail Configuration

Determines if mail configuration can be edited.

Media Servers

Determines if media servers configuration can be edited.

New Layout

Determines if the user can add new layouts.

Phone Numbers

Determines if phone numbers configuration can be edited.

Report Logs

Determines if report logs configuration can be edited.

Reports

Determines if reports configuration can be edited.

Response Management

Determines if response management configuration can be edited.

Secure Token Server

Determines if secure token server configuration can be edited.

SMS Broker

Determines if SMS broker configuration can be edited.

SMS Configuration

Determines if SMS configuration can be edited.

Schedules

Determines if schedules configuration can be edited.

Session Managers

Determines if session managers configuration can be edited.

Speech Recognition

Determines if speech recognition configuration can be edited.

Status Messages

Determines if status message configuration can be edited.

System Configuration

Determines if system configuration can be edited.

System Parameters

Determines if system parameter configuration can be edited.

Tables

Determines if table configuration can be edited.

Voice Modules

Determines if voice module configuration can be edited.

Web Services

Determines if an administrator can view and change the web services configuration.

Web Services Parameters

Determines if web service parameters configuration can be edited.

 

Related topics

Accumulator configuration

Actions configuration

Client templates configuration

Contact data manager configuration

Contact list source configuration

Fax configuration

Fax groups configuration

Handler configuration

CIC data source configuration

Initialization configuration

Interaction files configuration

Interaction messages configuration

Interaction URLs configuration

MRCP configuration

Mail configuration

Media servers configuration

Phone numbers configuration

Report logs configuration

Reports configuration

Response management configuration

SMS broker configuration

Schedules configuration

Session managers configuration

Speech recognition configuration

Status message configuration

System configuration

System parameter configuration

Table configuration

Web service parameters configuration

e-FAQ configuration