Contents

Columns in the DID/DNIS table

DID/DNIS

This is the number dialed by the caller, regardless of the incoming line.

Deferred

If Prefix or Substitute appear in this column, it means that CIC defers the transfer to the destination extension until after it receives the DNIS number and looks up the extension of the destination queue.

Note: The Defer substitution option was deprecated, but this column remains.

Destination

Calls with this DID/DNIS number will proceed to the extension, user queue, workgroup queue, or station queue specified in this property.

Type

This is the type of destination queue (for example, User, Workgroup, or Station).

Extension

This is the extension of the destination for calls from this DID/DNIS number.

Description

This is a brief description of this DID/DNIS number and the destination numbers.