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Configure DID/DNIS

To configure DID/DNIS

  1. In the System Configuration container, click the Phone Numbers subcontainer.

  2. In the list view, double-click Configuration.

  3. In the Phone Number Configuration dialog box, click the DID/DNIS tab.
    For information on the information you see in the table, see Columns in the DID/DNIS table.  

  4. To add a DNIS call route to the table, click Add. In the DID/DNIS Identifier box, enter the DID/DNIS extension. You can use either simple mapping, substitute a prefix, or replace digits. Select a user name, workgroup name, or station name destination to route calls that dialed the number. Click OK. For more information, see Add a new DID/DNIS routing entry.

  5. To edit a DID/DNIS call route entry, select the entry to edit and then click Edit. Make the necessary changes and then click OK.

  6. To edit the digits in a DID/DNIS number, select the entry and then click Edit Digits. Make the necessary changes and then press the Enter key.

  7. To remove a DID/DNIS call route entry, select the entry and then click Remove.

 

Related topics

Overview of automatic call routing

Columns in the DID/DNIS table

Add a new DID/DNIS routing entry