Configure a regional dial plan in Interaction Administrator

In the System Configuration container, click the Phone Numbers subcontainer.
In the list view, double-click Configuration.
In the Phone Number Configuration dialog box, on the Regional Dial Plan tab, click Dial Plan.
On the Regional Dial Plan dialog box, do one of the following:
- To add a dial plan pattern, click Add. When you add a dial plan pattern, you can also configure dial groups. For more information, see Configure a dial group entry.
- To edit a dial plan pattern, select it and then click Edit. When you edit a dial plan pattern, you can also configure dial groups. For more information, see Configure a dial group entry
- To copy a dial plan pattern, select it and then click Copy. When you copy a dial plan pattern, you can also configure dial groups. For more information, see Configure a dial group entry
- To delete a dial plan pattern, select it and then click Remove.
Configure the lists of phone numbers for the dial plan. For more information, see Configure named lists of phone numbers.
Configure the classifications for the dial plan. For more information, see Manage phone number classifications.
Test the dial plan. For more information, see Simulate a call.
Click OK.