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phonenumb.gif Overview of how to add a dial plan

To add a dial plan, you can do any of the following:

  • Use Interaction Administrator.
    You can use the Phone Numbers container to configure a regional dial plan.

  • Re-run IC Setup Assistant.
    You can use IC Setup Assistant to create your dial plan if you use the North American numbering plan. If you use IC Setup Assistant, you need to enter only the area codes and local exchanges that you need. IC Setup Assistant produces the dial plan, which you can view in the Phone Numbers container.

  • Import a dial plan.
    If you use a numbering plan other than the North American numbering plan (for example, a dial plan for another country), you can import an the dial plan file with macros, and IC Setup Assistant substitutes the values you enter for those macros. This is useful to localize a dial plan in various countries or regions.

 

Related topics

Configure a regional dial plan in Interaction Administrator

Add a dial plan in Setup Assistant

Import a dial plan