Show Hide

 

Feedback

  • Contents
 

Install the Bridge Server

Install the Bridge Server so you can begin adding connectors for various data systems.

Prerequisites:

  • Machine (virtual machine recommended) for running the Bridge Server (see PureCloud Bridge Server specifications).

  • Plan for handling connector credentials (Active Directory, Microsoft Exchange, and SharePoint integrations only)

  • Plan for fault tolerance (know how many Bridge Servers you will install)

  • If you plan to configure the Bridge Server and connectors behind a web proxy, complete the proxy server configuration before you install the Bridge Server.

  • Make sure to apply all critical and important Windows updates before you install the Bridge Server.

Procedure:

  1. Click Admin.

  2. Under Integrations, click Bridge.

  3. Click the Servers tab, then click Add Server.

  4. Enter a name and optional description, then click Save.

  5. Click Server Installer to download the Bridge Server executable.

  6. Under Pairing Token, click Generate token.

  7. Copy the pairing token that appears to your clipboard or a text file.

  8. Run the Bridge Server executable to start the installation wizard. Follow the prompts.

    1. Select a destination folder.

    2. Select your Amazon Web Services region.

    3. Paste the token into the Token field.

    4. If you are using a proxy server, type the proxy address in the Proxy Server field.

    5. Select a service account based on your plan for handling the Bridge credentials:

      • If the connectors will receive credentials from the cloud through the Network Service, accept the default.

      • If the connectors will receive credentials from the Bridge Server domain account, type the account credentials. Make sure that the account credentials include the domain name before the user name (domain\username).

    6. Click Install.

  9. If you plan to install multiple instances of the Bridge Server for fault tolerance, repeat the previous steps to install the Bridge Server on other machines.

Tip: You can upgrade a Bridge Server when a message on the Servers tab of the Bridge page indicates that a new version of the server is available.