Methods for calculating abandon rates.
Namespace: ININ.IceLib.Configuration.Dialer.DataTypesAssembly: ININ.IceLib.Dialer (in ININ.IceLib.Dialer.dll) Version: 0.0.0.0 (22.3.0.208)
Syntax
C# |
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public enum AbandonCalculationMode |
Visual Basic |
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Public Enumeration AbandonCalculationMode |
Members
Member name | Value | Description | |
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ByCalls | 0 | Calculate abandons by dividing the number of abandons by the total number of calls placed. | |
ByContacts | 1 | Calculates abandons by dividing the number of abandons by the total contacts made. | |
ByDetections | 2 | Calculates abandons by comparing the number of system-calculated abandons to the number of system-dtected live people. |