Methods for calculating abandon rates.
Namespace: ININ.IceLib.Configuration.Dialer.DataTypesAssembly: ININ.IceLib.Dialer (in ININ.IceLib.Dialer.dll) Version: 0.0.0.0 (22.3.0.208)
Syntax
| C# |
|---|
public enum AbandonCalculationMode |
| Visual Basic |
|---|
Public Enumeration AbandonCalculationMode |
Members
| Member name | Value | Description | |
|---|---|---|---|
| ByCalls | 0 | Calculate abandons by dividing the number of abandons by the total number of calls placed. | |
| ByContacts | 1 | Calculates abandons by dividing the number of abandons by the total contacts made. | |
| ByDetections | 2 | Calculates abandons by comparing the number of system-calculated abandons to the number of system-dtected live people. |