Classes
| Class | Description | |
|---|---|---|
| AccessDataSet |
An enumerable and appendable data source respresenting a table in a Microsoft Access database.
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| BaseScriptMiscellaneous |
A collection of miscellaneous properties of a base script.
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| CallStage |
A part of a campaign phone call, such as the sales pitch or collecting order information.
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| CSVDataSet |
An enumerable and appendable data source representing a text file containing comma-separated values.
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| CSVDataSet..::..CSVDataSetEnumerator | Supports all classes in the .NET Framework class hierarchy and provides low-level services to derived classes. This is the ultimate base class of all classes in the .NET Framework; it is the root of the type hierarchy. | |
| DBColumn |
A class representing a column in a database table.
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| DNCScrubResult |
A class representing DNC Scrubbing result
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| DNCSourceCampaign |
A class representing DNC.Com campaign
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| ExcelDataSet |
An enumerable and appendable data source representing a Microsoft Excel spreadsheet.
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| ExcelDataSet..::..ExcelDataSetEnumerator | Supports all classes in the .NET Framework class hierarchy and provides low-level services to derived classes. This is the ultimate base class of all classes in the .NET Framework; it is the root of the type hierarchy. | |
| InboundWorkgroup |
A class representing inbound call limits for a particular workgroup.
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| OleDbDataSet |
An enumerable data source accessed using the .NET Framework Data Provider for OLE DB.
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| OleDbDataSet..::..OleDbDataSetEnumerator | Supports all classes in the .NET Framework class hierarchy and provides low-level services to derived classes. This is the ultimate base class of all classes in the .NET Framework; it is the root of the type hierarchy. | |
| OracleDataSet |
An enumerable and appendable data source representing a table in an Oracle database.
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| ScheduledCall | A scheduled call for an existing contact. | |
| ScheduleTimeSlot |
A time slot for use in Schedule objects. Specifies the state of a campaign in a given time range.
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| SortColumn |
A class representing a sort clause in a SQL statement.
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| SQLServerDataSet |
An enumerable and appendable data source representing a table in a SQL Server database.
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| TimeSlot |
Represents a period of time.
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| Zone |
A collection of time slots representing a time zone. The slots determine when dialing is blocked for this time zone.
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Interfaces
| Interface | Description | |
|---|---|---|
| IDataSet |
Represents an enumerable and appendable data source not accessible from any Dialer connections.
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| IDataSetEnumerator |
Supports iteration of records in a dataset.
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Enumerations
| Enumeration | Description | |
|---|---|---|
| AbandonCalculationMode |
Methods for calculating abandon rates.
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| AbandonInclusionMode |
Describes when a call should be abandoned for remote hangups, system hangups, and when no agent is available.
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| ActionType | Possible actions performable by an agentless policy condition. | |
| AgentlessAction |
Possible actions to perform on an agentless call.
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| AllowedCampaignGroupProperty |
Allowed Campaign Properties that can be used by Ruleset Actions or Sequence Campaign Groups.
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| AttributeOperation | Operations that may be applied to an attribute value in a attribute policy behavior. | |
| CallAnalysisResult | Possible values of call analysis results for a call analysis policy condition. | |
| CallAttributeType | Accepted data types for call attribute policy conditions. | |
| CallbackTimeMode | Possible modes used in callback policy behaviors. | |
| CallCategory | Possible categories for a call category policy condition. Can be treated as bit field. | |
| CallRoutingMode | Possible modes used in call routing policy behaviors. | |
| CampaignAction | Possible actions that a rule may perform on a campaign. | |
| CampaignDialingMode |
The available calling modes for a campaign.
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| ComparisonOperator |
Enumeration of basic comparison operators used in rule and policy conditions.
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| DatabaseType |
Supported database management systems.
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| DNCScrubQueryResult |
DNC Scrub Query Result Type
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| DNCScrubSourceType |
DNC Scrubbing Source
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| EventLogSeverity | Possible severity levels used in event log policy behaviors. | |
| MaxDailyAttemptType |
Determines How the Max Daily Attempts property should be implemented.
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| OutboundLineType |
Available methods for making calls in a campaign.
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| PenetrationRateCalculationMode |
Methods for calculating Penetration Rate.
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| PNDCounter | Possible fields checked in phone number detail policy conditions. | |
| PolicyBehaviorType |
Policy behavior categories that define what kind of behavior is performed.
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| PolicyConditionType | Policy condition categories that define what kind of evaluation is performed. | |
| PolicyDialingMode |
possible dialing modes for policy conditions.
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| PolicyEvaluationMode | Modes of policy condition evaluation. | |
| PolicyType | Policy categories that define when the policy is evaluated. | |
| RecordAttributeType | Accepted data types for attribute policy conditions. | |
| RepetitionMode | Values for rule evaluation frequency. | |
| RuleActionType | Specific types of actions that a rule can execute. | |
| RuleEngineTermination | Specifies the scope of rule evaluation to terminate. | |
| RuleFunction | Mathematical functions used in evaluating conditions for custom StatRules | |
| RuleType |
Types of conditions that a rule may evaluate.
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| ScheduledCampaignState |
Possible campaign states for a Schedule.
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| StatPeriod | Possible start points for a rule or policy statistic condition. | |
| StatRuleType |
Distinguishes between built-in and custom statistics.
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| SystemEvent | Dialer system events that may be monitored by EventRules. | |
| TimeRuleMode | Settings for the frequency of time rule execution. | |
| TimeZoneAutoMapping |
Describes how phone numbers should be mapped to time zones.
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| TimezoneMapDatasetFormat | The set of timezone mapping data formats supported by Interaction Dialer. | |
| TimezoneMapDatasetTestResult |
Possible results returned from TimezoneMapDatasetTest(TimezoneMapDatasetFormat, String) |