Policy behavior categories that define what kind of behavior is performed.
Namespace: ININ.IceLib.Configuration.Dialer.DataTypesAssembly: ININ.IceLib.Dialer (in ININ.IceLib.Dialer.dll) Version: 0.0.0.0 (22.3.0.208)
Syntax
| C# |
|---|
public enum PolicyBehaviorType |
| Visual Basic |
|---|
Public Enumeration PolicyBehaviorType |
Members
| Member name | Value | Description | |
|---|---|---|---|
| Attribute | 0 | A contact record attribute is modified. Valid in all policy types. | |
| CallAttribute | 1 | A call attribute is modified. Valid in all policy types. | |
| CallAnalysis | 2 | Toggles call analysis on or off. Valid only in pre-call policies. | |
| Callback | 3 | Schedules a callback for the contact record. Valid in all policy types. | |
| CallingParty | 4 | Modifies the name and number that appears on a caller id device. Valid only in pre-call policies. | |
| CallRouting | 5 | Modifies parameters that determine which agent receives the call. Valid only in pre-call policies. | |
| ContactColumns | 6 | Modifies the subset of phone numbers that may be called for the contact record. Valid only in pre-call policies. | |
| CustomData | 7 | CustomData1 and CustomData2 attributes are modified. Valid in all policy types. | |
| CustomStoredProc | 8 | CustomSprocParam1 and CustomSprocParam2 attributes are modified. Valid in all policy types. | |
| Disposition | 9 | Specifies the wrap up code and category for the call. Valid in all policy types. | |
| DncUpdate | 10 | Updates the DNC Source information for the call. Valid only in disposition policies. | |
| 11 | Composes and sends an email. Valid in all policy types. | ||
| HtmlEMail | 12 | Composes and sends an html email. Valid in all policy types. | |
| EventLog | 13 | Posts an entry to the event log. Valid in all policy types. | |
| Handler | 14 | Calls a custom handler. Valid in all policy types. | |
| Agentless | 15 | Performs an action that does not require an agent (send a fax, play an audio file, etc). Invalid in pre-call policies. | |
| NumberToDial | 16 | Provides a customized number to call instead of the numbers contained in the contact record. Valid only in pre-call policies. | |
| PreviewDialing | 17 | Allows the preview settings to be changed for a call in a preview campaign. Valid only in pre-call policies. | |
| SMS | 18 | Composes and sends an SMS. Valid in all policy types. |
