The available calling modes for a campaign.
Namespace: ININ.IceLib.Configuration.Dialer.DataTypesAssembly: ININ.IceLib.Dialer (in ININ.IceLib.Dialer.dll) Version: 0.0.0.0 (22.3.0.208)
Syntax
| C# |
|---|
public enum CampaignDialingMode |
| Visual Basic |
|---|
Public Enumeration CampaignDialingMode |
Members
| Member name | Value | Description | |
|---|---|---|---|
| Predictive | 1 | The system makes predictions regarding agent availibility and places calls accordingly. | |
| Power | 2 | Calls are placed only when an agent is available to take the call. | |
| Preview | 3 | Agents are presented with information about the targeted party before the call is placed, allowing the agent to place, reschedule or skip the call. | |
| Agentless | 8 | Connected parties are not routed to agents and instead are responded to based on campaign settings. |
