Possible types of status messages.
Namespace: ININ.IceLib.Dialer.SupervisorAssembly: ININ.IceLib.Dialer (in ININ.IceLib.Dialer.dll) Version: 0.0.0.0 (22.3.0.208)
Syntax
| C# |
|---|
public enum DialerStatusMessageType |
| Visual Basic |
|---|
Public Enumeration DialerStatusMessageType |
Members
| Member name | Value | Description | |
|---|---|---|---|
| None | 14500 | Invalid status message type. | |
| InvalidLinegroup | 14501 | Configured linegroup is invalid or contains no lines. | |
| InvalidWorkgroup | 14502 | Configured workgroup is invalid or contains no agents. | |
| FewAgentsForPredictive | 14503 | Campaign has fewer than six active agents, potentially decreasing agent utilization and increasing abandon rate. | |
| CampaignAbandonRateExceeded | 14504 | Current abandonment rate exceeds the configured target rate | |
| ContactCacheEmpty | 14505 | Contact cache has been depleted | |
| CampaignRetrievingContacts | 14506 | Contact cache has been depleted | |
| CampaignAllZonesBlocked | 14507 | Configured Zone Set is blocked all callable contacts | |
| GlobalMaxCallsReached | 14508 | Dialing is being restricted because the configured line capacity has been reached | |
| GlobalHistoryInsertsSlow | 14509 | History updates (campaign stats, agent stats, call history) are accumulating in queue | |
| GlobalContactListUpdatesSlow | 14510 | Contact list updates are accumulating in queue | |
| CampaignStrictAbandonRateExceeded | 14511 | Current abandonment rate exceeds the configured strict abandonment rate | |
| DialerTranSlowToRespond | 14512 | Dialer TranServer is not responding | |
| CampaignFilterSizeEmpty | 14513 | No callable contacts left | |
| HistoryDelayed | 14514 | History updates (campaign stats, agent stats, call history) are accumulating in queue | |
| CallListDelayed | 14515 | Contact list updates are accumulating in queue | |
| IncorrectProvider | 14516 | The database provider in use is not recommended for use with Dialer | |
| IncorrectCollation | 14517 | Default database is not specified or UDL file is not compatible with Dialer. | |
| NoInitialCatalog | 14518 | Default database is not specified or the UDL file is invalid. | |
| TSDown | 14519 | Campaign is paused because TS API calls are failing, likely due to TS Server not running. | |
| DNCScrubFailing | 14520 | DNC scrubbing failed | |
| InvalidContactColumnBehavior | 14521 | Policy set contains one or more behaviors referencing contact columns not used by the campaign | |
| NoAgentSkills | 14522 | Agent has none of the required skills for the campaign, so no calls will be placed for the agent. | |
| TimezoneMappingUnavailable | 14523 | Automatic time zone mapping is unavailable because the time zone source data could not be initialized. | |
| NoDialPlanData | 14524 | Automatic time zone mapping source data file is not accessible because no CCS dialplan is available for phone number standardization. | |
| MapDataSetFileUnavailable | 14525 | Automatic time zone mapping source data file is not accessible because the map data set file is missing. | |
| NoTimezoneMappings | 14526 | Automatic time zone mapping is unavailable for all campaigns because mo automatic time zone mappings are present. | |
| NoTimezoneMapDataSets | 14527 | Automatic time zone mapping is unavailable because no time zone map data sets are configured for automatic time zone mapping. | |
| AgentTSFailure | 14528 | An agent has been placed on break because a TS API call failed. | |
| HighNonDialerReservation | 14529 | A campaign is reserving a high percentage of active agents for non-Dialer calls. | |
| RecycleInProgress | 14530 | A campaign is recycling its contact list. | |
| NoPersistentConnectionWavFile | 14531 | An agent logged into a campaign with a persistent connection, but no persistent connection wav file is configured. | |
| MaxDialerCallRateReached | 14532 | Dialing is being restricted by the configured maximum call rate setting. | |
| DialerConfigLoadError | 14533 | A problem occurred while attemptingn to load the configuration XML file. | |
| DispositionCustomSprocsSlow | 14534 | Calls to the custom stored procedure that runs when a call is completed are backing up. | |
| CampaignMaxLinesReached | 14535 | A campaign has reached its max lines limit. | |
| NoAgentProficiency | 14536 | The agent has skills that do not meet the minimum proficiency requirements defined for SkillSet. | |
| EmailFailure | 14537 | Something went wrong attempting to send an email via a Campaign Policy Behavior. | |
| SmsFailure | 14538 | Something went wrong attempting to send an sms via a Campaign Policy Behavior. |
