Classes
Class | Description | |
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AgentManager | ||
ContactListPenetration |
Overview:
The penetration rate is a new Dialer 4.0 feature. It allows a customer to run reports that show the number of contacts that were contacted (the numerator) versus a number of records in a contact list (the denominator).
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DialerHealthMonitor |
Provides capabilities to monitor the current status and history of active campaigns and Dialer in general.
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DialerHistoryMessage |
A brief summary of an event that occurred within some Dialer-related process.
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DialerStatusMessage |
A brief diagnostic summary of Dialer-related processes that can be useful for troubleshooting issues.
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RuleManager |
A class that exposes methods that can be applied directly to rules.
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StatusMessageReceivedEventArgs |
Provides data for the StatusMessageReceived event of the DialerHealthMonitor class.
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Structures
Structure | Description | |
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ContactListPenetration..::..ContactListPenetrationData |
Structure that defines a segment of an upload. For any given upload, it will contain two rows per contact column (one for all values and one for unique values) + one row per contact list to account for all contacts.
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ContactListPenetration..::..ContactListPenetrationRate |
This structure holds the number of records returned by the GetPenetrationRate for the numerator, denominator and the Penetration Rate.
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ContactListPenetration..::..ContactListPenetrationUpload |
This structure gives all of the information necessary to compute the denominator for the penetration rate per upload Id.
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Delegates
Delegate | Description | |
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StatusMessageReceivedEventHandler |
Handles a StatusMessageReceived event.
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Enumerations
Enumeration | Description | |
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DialerHistoryErrorType |
Possible types of errors that may occur.
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DialerHistoryInformationType |
Possible types of informational events that may occur.
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DialerHistoryMessageSeverity |
Possible levels of severity for a message.
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DialerHistoryWarningType |
Possible types of warnings that may occur.
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DialerStatusMessageSeverity |
The level of seriousness of a status message.
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DialerStatusMessageType |
Possible types of status messages.
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DialerStatusMessageUpdateType |
Possible types of updates that a status message may undergo.
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