Classes
| Class | Description | |
|---|---|---|
| AgentManager | ||
| ContactListPenetration |
Overview:
The penetration rate is a new Dialer 4.0 feature. It allows a customer to run reports that show the number of contacts that were contacted (the numerator) versus a number of records in a contact list (the denominator).
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| DialerHealthMonitor |
Provides capabilities to monitor the current status and history of active campaigns and Dialer in general.
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| DialerHistoryMessage |
A brief summary of an event that occurred within some Dialer-related process.
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| DialerStatusMessage |
A brief diagnostic summary of Dialer-related processes that can be useful for troubleshooting issues.
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| RuleManager |
A class that exposes methods that can be applied directly to rules.
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| StatusMessageReceivedEventArgs |
Provides data for the StatusMessageReceived event of the DialerHealthMonitor class.
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Structures
| Structure | Description | |
|---|---|---|
| ContactListPenetration..::..ContactListPenetrationData |
Structure that defines a segment of an upload. For any given upload, it will contain two rows per contact column (one for all values and one for unique values) + one row per contact list to account for all contacts.
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| ContactListPenetration..::..ContactListPenetrationRate |
This structure holds the number of records returned by the GetPenetrationRate for the numerator, denominator and the Penetration Rate.
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| ContactListPenetration..::..ContactListPenetrationUpload |
This structure gives all of the information necessary to compute the denominator for the penetration rate per upload Id.
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Delegates
| Delegate | Description | |
|---|---|---|
| StatusMessageReceivedEventHandler |
Handles a StatusMessageReceived event.
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Enumerations
| Enumeration | Description | |
|---|---|---|
| DialerHistoryErrorType |
Possible types of errors that may occur.
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| DialerHistoryInformationType |
Possible types of informational events that may occur.
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| DialerHistoryMessageSeverity |
Possible levels of severity for a message.
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| DialerHistoryWarningType |
Possible types of warnings that may occur.
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| DialerStatusMessageSeverity |
The level of seriousness of a status message.
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| DialerStatusMessageType |
Possible types of status messages.
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| DialerStatusMessageUpdateType |
Possible types of updates that a status message may undergo.
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