Represents a consult transfer between a caller, agent, and consult.

Namespace: ININ.IceLib.Interactions
Assembly: ININ.IceLib.Interactions (in ININ.IceLib.Interactions.dll) Version: 0.0.0.0 (21.4.0.172)

Syntax

C#
public class ConsultTransfer
Visual Basic
Public Class ConsultTransfer

Remarks

An agent may seek to transfer a caller to a consult as part of an interaction. The agent would first make the consult transfer, which will allow the agent to speak to either the caller, the consult, or both. The agent may conclude the consult transfer by either completing the transfer, resulting in the caller speaking to the consult. Alternatively, the agent may cancel the transfer, resulting in the caller speaking with the agent.

Inheritance Hierarchy

System..::..Object
  ININ.IceLib.Interactions..::..ConsultTransfer

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.

See Also