Represents a monitor interaction within the Interaction Center system.

Namespace: ININ.IceLib.Interactions
Assembly: ININ.IceLib.Interactions (in ININ.IceLib.Interactions.dll) Version: (


public class MonitorInteraction : Interaction
Visual Basic
Public Class MonitorInteraction _
	Inherits Interaction


Interactions in the Interaction Center system can be calls, chats, emails, email, monitors, or recordings. Objects of this class represent interactions in which a user is monitoring another user's interaction. These objects are part of an interaction queue watch.

Accessing the properties of this class when an interaction watch is not in place raises a NotCachedException.

Inheritance Hierarchy


Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.

See Also