Gets a value indicating whether this status requires after call work (ACW).

Namespace: ININ.IceLib.People
Assembly: ININ.IceLib.People (in ININ.IceLib.People.dll) Version: 0.0.0.0 (22.3.0.218)

Syntax

C#
public bool IsAfterCallWorkStatus { get; }
Visual Basic
Public ReadOnly Property IsAfterCallWorkStatus As Boolean
	Get

Field Value

trueTruetruetrue (True in Visual Basic) if this instance is an after call work status; otherwise, falseFalsefalsefalse (False in Visual Basic).

Remarks

Indicates that an agent is in "Follow Up" mode (IsAllowFollowUpStatus) after an ACD call.

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.

See Also