The InteractionsManager type exposes the following members.
Methods
| Name | Description | |
|---|---|---|
 | AddWrapUpAssignment |
Adds a WrapUpAssignment to a segment of the target interaction.
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| AddWrapUpAssignmentAsync |
Asynchronously adds a WrapUpAssignment to a segment of the target interaction.
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| ConsultMakeCall(CallInteractionParameters) |
Makes a consult call using the values specified in the CallInteractionParameters parameter.
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| ConsultMakeCall(String, CallMadeStage) |
Makes a consult call given a string specifying the target and a CallMadeStage value.
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| ConsultMakeCall(QueueId, CallMadeStage) |
Makes a consult call given a QueueId for the target and a CallMadeStage value.
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| ConsultMakeCallAsync(CallInteractionParameters, EventHandler<(Of <<'(InteractionCompletedEventArgs>)>>), Object) |
Asynchronously makes a consult call using the values specified in the CallInteractionParameters parameter.
The handler specified by completedCallback is invoked when the operation is completed.
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| ConsultMakeCallAsync(String, CallMadeStage, EventHandler<(Of <<'(InteractionCompletedEventArgs>)>>), Object) |
Asynchronously makes a consult call given a string specifying the target and a CallMadeStage value.
The handler specified by completedCallback is invoked when the operation is completed.
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| ConsultMakeCallAsync(QueueId, CallMadeStage, EventHandler<(Of <<'(InteractionCompletedEventArgs>)>>), Object) |
Asynchronously makes a consult call given a QueueId specifying the target and a CallMadeStage value.
The handler specified by completedCallback is invoked when the operation is completed.
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| CreateInteraction |
Creates an Interaction instance for a given ID.
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| CreateInteractionAsync |
Asynchronously creates an Interaction instance for a given ID.
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| Equals | Determines whether the specified Object is equal to the current Object. (Inherited from Object.) |
 | Finalize | Allows an Object to attempt to free resources and perform other cleanup operations before the Object is reclaimed by garbage collection. (Inherited from Object.) |
| GetHashCode | Serves as a hash function for a particular type. (Inherited from Object.) |
 | GetInstance |
Gets an InteractionsManager.
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| GetType | Gets the Type of the current instance. (Inherited from Object.) |
| InviteParty |
Invites a party to a conference.
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| InvitePartyAsync |
Asynchronously invites a party to a conference.
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| MakeCall |
Makes the call.
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| MakeCallAsync |
Asynchronously makes a call.
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| MakeCallbackInteraction |
Makes a callback interaction.
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| MakeCallbackInteractionAsync |
Asynchronously makes a callback interaction.
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| MakeChat |
Makes a chat.
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| MakeChatAsync |
Asynchronously makes a chat.
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| MakeConsultTransfer |
Makes a consult transfer using the values specified in the ConsultTransferParameters parameter.
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| MakeConsultTransferAsync |
Asynchronously makes a consult transfer call using the values specified in the ConsultTransferParameters parameter.
The handler specified by completedCallback is invoked when the operation is completed.
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| MakeEmail |
Makes the email.
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| MakeEmailAsync |
Asynchronously makes an email.
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| MakeGenericInteraction |
Makes a generic interaction.
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| MakeGenericInteractionAsync |
Asynchronously makes a generic interaction.
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| MakeNewConference |
Makes the new conference.
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| MakeNewConferenceAsync |
Asynchronously makes the new conference.
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| MakeRemoteNumberConnection |
Makes a connection to a Remote Number.
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| MakeRemoteNumberConnectionAsync |
Asynchronously makes a connection to a Remote Number.
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| MakeStationConnection |
Makes a connection to a station.
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| MakeStationConnectionAsync |
Asynchronously makes a connection to a station.
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| MemberwiseClone | Creates a shallow copy of the current Object. (Inherited from Object.) |
| QueryPhoneNumberDetails |
Queries phone number details.
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| QueryPhoneNumberDetailsAsync |
Asynchronously queries phone number details.
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| SendAssistanceRequest |
Sends an assistance request.
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| SendAssistanceRequestAsync |
Asynchronously sends an assistance request.
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| ToString | Returns a String that represents the current Object. (Inherited from Object.) |
Properties
| Name | Description | |
|---|---|---|
 | SensitiveAttributeDataContext |
Gets the sensitive attribute data context for this session.
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| Session |
Gets the Session with which this StatisticsManager is associated.
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Events
| Name | Description | |
|---|---|---|
 | CallMade |
Occurs when a MakeCall type operation completes.
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| InteractionAutoAnswered |
Occurs when an Interaction is automatically answered.
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| PerformedAction |
Occurs after an Action is performed on any Interaction in the Session.
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| PerformingAction |
Occurs when an Action is performed on any Interaction in the Session.
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