public GeneralConfigurationProperty<UserConfiguration..::..Property, Collection<TimeSpan>> StatisticsShiftStarts { get; }

Public ReadOnly Property StatisticsShiftStarts As GeneralConfigurationProperty(Of UserConfiguration..::..Property, Collection(Of TimeSpan))
	Get

Field Value

This list of times determines the beginning time and duration of each shift for the members of the current Workgroup. These times are used to define (relative to the current time) the "current shift" and the "previous shift" in Interaction Supervisor. By default, three eight-hour shifts are defined from 12:00 midnight to 8:00 AM (0:00), 8:00 AM to 4:00 PM (8:00), and 4:00 PM to midnight (16:00). You can define as many shifts as you like, but the statistics are relative to the span of time defined in each shift. If your company has only one eight-hour shift, you should still define three eight-hour shifts around the times of your shift.