Specifies constants indicating the state of an Interaction.
Namespace: ININ.IceLib.InteractionsAssembly: ININ.IceLib.Interactions (in ININ.IceLib.Interactions.dll) Version: 0.0.0.0 (22.3.0.218)
Syntax
| C# |
|---|
public enum InteractionState |
| Visual Basic |
|---|
Public Enumeration InteractionState |
Members
| Member name | Value | Description | |
|---|---|---|---|
| None | 0 | The Interaction is in an indeterminate state. | |
| Alerting | 1 | A user is being notified that he or she has an incoming interaction. This state applies to inbound interactions. | |
| Connected | 2 | Both parties are connected and are able to speak with each other. This state applies to inbound and outbound interactions. | |
| Held | 3 | The interaction is on hold. This state applies to inbound and outbound interactions. | |
| Messaging | 4 | The caller is leaving a voice mail message. | |
| Offering | 5 | The interaction has been placed in a queue, but the interaction is not alerting. IC is determining if the called party is available to take the interaction. This state applies to inbound interactions only. | |
| Parked | 6 | The Interaction is parked, waiting for the recipient user to pick it up. | |
| Proceeding | 7 | The interaction is proceeding through the outside telephone network. Proceeding is used if a user has enabled Call Analysis. This state applies to outbound calls only. | |
| System | 8 | The Interaction is being processed by the system. | |
| InternalDisconnect | 9 | The Interaction has been disconnected internally and is no longer active. This state applies to inbound and outbound interactions. | |
| ExternalDisconnect | 10 | The Interaction has been disconnected externally and is no longer active. This state applies to inbound and outbound interactions. | |
| Suspended | 11 | The interaction is suspended. This state applies to inbound and outbound interactions. |
Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
For 4.0, supported for IC Server version 4.0 GA and beyond.
For 3.0, supported for IC Server version 3.0 GA and beyond.
