The WrapUpAssignment type exposes the following members.
Properties
Name | Description | |
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![]() | InteractionId |
Gets the interaction ID of the interaction on the user queue.
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![]() | SegmentId |
Gets the segment ID at which the interaction was connected to the workgroup queue.
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![]() | SourceInteractionId |
Gets the interaction ID of the source interaction on the user queue.
This is the interaction that has the attribute requiring a wrap up code.
This will frequently be the same as InteractionId, but could differ.
|
![]() | Timestamp |
Gets the time stamp, in UTC, at which the wrap-up was entered.
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![]() | User |
Gets the user name of the user that entered the wrap-up code.
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![]() | WrapUpCode |
Gets the identifier for the wrap-up code entered by the user.
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