Services

• Audio Sources
  The Audio Source Configuration Service provides access to the Interaction Center Audio Source configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Default Location Configuration
  The Default Location Configuration Service provides access to the Interaction Center Default Location configuration data.
• Line Groups
  The Line Group Configuration Service provides access to the Interaction Center Line Group configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Lines
  The Line Configuration Service provides access to the Interaction Center Line configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Locations
  The Location Configuration Service provides access to the Interaction Center Location configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Media Servers
  The Media Server Configuration Service provides access to the Interaction Center Media Server configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

  Feature	Version	Obsolete Version
  configuration	11

• Recording Beep Tones
  The Recording Beep Tone Configuration Service provides access to the Interaction Center's Recording Beep Tone configuration data. Each beep tone places a series of beeps into a conversation to let its participants know it's being recorded. The purpose of this is for regulatory compliance. To make use of this feature, each beep tone should be assigned to a workgroup.

  Each beep tone can be configured to have one or two beeps. To configure a beep tone to have two beeps, the toneFrequencyTwo and toneAmplitudeTwo properties should have a value other than 0. To configure a beep tone to have one beep, those properties should have a value of 0.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Selection Rules
  The Selection Rule Configuration Service provides access to the Interaction Center Selection Rule configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Sip Bridges
  The SIP Bridge Configuration Service provides access to the Interaction Center SIP Bridge configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Station Groups
  The Station Group Configuration Service provides access to the Interaction Center Station Group configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.

• Structured Parameters
  The Structured Parameter Service provides access to the Interaction Center Structured Parameter Configuration data.

  This object type does not separate the ID and display name. As a result, the ID of the object type is used as the display name. If the display name is specified in the configuration id in a post or put operation, it will be ignored by the server.