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Web Access Help
View Account Detail
After locating an account using the search feature, you can view detail information for the account.
To view account detail
With an account displayed on the Search for Accounts page, click the collection agency’s file number. The Account page appears. The Agency Details section only displays for accounts placed with an outside collection agency or attorney.
If you have the appropriate permissions, this page displays options for adding notes to an account and sending messages about the account to the administrator. For more information, see Add a Note to an Account and Send a Message Regarding an Account.
