Contents

Introduction to CBR Compliance and Enhancements

Latitude by Genesys completed system changes to support the new 2016 credit bureau reporting requirements. Latitude by Genesys also completed enhancements to credit reporting functionality.

Important!

If you are a Latitude 8.3 client, download and apply the required files located on the Utilities and Downloads page at https://my.inin.com/products/Latitude83/Pages/Utilities-Downloads.aspx. Complete the upgrade instructions provided in Latitude 8.3 Upgrade Instructions.