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Maintain Customer Services

Use the Services tab in the Customer Properties dialog box to maintain services for a customer.

To maintain customer services

  1. In the Main Menu window, from the Maintenance menu, click System Codes and Settings. The Latitude Maintenance window appears.

  2. In the Navigation pane, click the Customers folder.

  3. Do one of the following:

    • To add a customer, in the Navigation pane, double-click the Customers folder, or right-click the Customers folder and then click New Customer.

    • To modify a customer, in the Information pane, double-click the customer, or right-click the customer and then click Properties.

The Customer Properties dialog box appears.

  1. Click the Services tab.

Latitude - Customer Properties dialog box - Services tab

  1. Select the services that are available to the customer and clear the services that are no longer available to the customer.

  2. Click the Sweep tab.

Latitude - Customer Properties: New Customer dialog box - Services tab - Sweep tab

Enable Sweep: If selected, allows you to move certain accounts to a specified desk or queue.

Sweep days: Number of days old to require an account before sweeping the account.

Sweep days paid: Number of days past the payment date to begin the sweep.

Sweep minimum balance: Minimum balance allowed on accounts that the system sweeps into the desk (queue).

Sweep desk: Desk (queue) that holds all swept accounts.

  1. Complete the information and then click OK.

Related Topics

System Codes and Settings

System Codes

Customers