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Interaction Icons

The following table lists the interaction icons and their description. An interaction can have up to three icons.

Icon

Description

Attempted icon

Attempted. A user attempted to contact a party on the account.

Contacted icon

Contacted. A user contacted a party on the account.

Worked icon

Worked. A user worked the account (for example, updated data successfully).

Related Topics

View Account Interactions

View Events for an Account