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Liquid Latitude Help
Place a Customer-Level Hold
Use the Manage Holds dialog box to place a collection hold at the customer-level. You must have the Allow Creation of Holds Permission.
To place a customer-level hold
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In the Account toolbar, click Holds.
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In the Options list box, click Customer.
Hold Days: Number of days to place the account on hold.
Reason: Reason for placing a customer-level hold on the account.
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Complete the information and then click Place Customer Hold. The system displays a message on the Account Navigator card to indicate a collection hold.