- Contents
Liquid Latitude Help
Send Delete Request for Account Reported Based on Fraud
Use the Summary tab on the CB Reporting panel to send a delete request to the credit bureaus for the account. You can send the delete request when the customer is a victim of fraud and the account reported previously. You must have the Allow Delete Options Permission.
To send delete request for account reported based on fraud
-
In the Reference Panel navigation bar, click Available Panels and then click CB Reporting.
-
Click the Summary tab.
-
Click Delete as Fraud.
-
In the confirmation dialog box, click OK. The system displays a message indicating that the account is deleted from reporting and adds an audit trail record. The system sends a delete request for the account in the next CBR file that your organization creates and excludes the account from subsequent credit reporting.
Note: If you remove the account from reporting and the account is not yet reported, you can undo the delete. For more information, see Undo a Credit Reporting Delete Request.