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RDN Integration

Use the RDN Integration panel to create and update vehicle recovery cases for the account. This panel integrates with the Recovery Database Network (RDN) system to allow the exchange of recovery data.

After you create a case and assign it to a recovery agency, a recovery agent begins the process of locating and repossessing the piece of collateral. During the process, the agent updates their progress in the RDN system. Latitude retrieves the updates from the RDN system when you choose the update option in Latitude. If your organization created a job in Job Manager to retrieve updates, Job Manager retrieves updates for all RDN cases for all Latitude accounts during the scheduled job run and posts the updates to Latitude.

Related Topics

View Summary Data for an RDN Case

View RDN Case Detail and Update History

Create an RDN Case

Modify Addresses and Phone Numbers on an RDN Case

Retrieve Case Updates From RDN

Send a Case Update to RDN

Case Updates

Place an RDN Case on Hold

Release the Hold on an RDN Case

Close and Reassign an RDN Case

Close an RDN Case

Allow RDN Case Creation and Updates Permission

Task Panels Permission

Task Panels