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View a Sent Letter
Use the Communication panel to view a letter that a user sent to a party on the account. If a user didn't save the letter output when sending the letter, the option to view the letter file isn't available.
To view a sent letter
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In the Reference Panel navigation bar, click Available Panels and then click Communication.
If a sent letter has an output file associated to it, a Folder image appears in the Type column.
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In the data grid, click the letter to view and then click Play/View. The letter appears minimized beneath the status bar.
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Click the letter to open it in the associated program (for example, Word or Adobe Acrobat Reader).