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Template
Configure Data Protection Validation Instructions Permission
Use the Configure Data Protection Validation Instructions permission to specify the instructions to display in the DPA Validation dialog box for validating a call.
Location
In the Navigation pane, click Applications > Liquid Latitude > Access Accounts > Configure Data Protection Validation Instructions.
Scope
This permission is available for the following scopes:
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System
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Business Class
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Client Group
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Client
Policy
The policy allows you to specify the instructions for validating a call. Enable the permission for a scope and then specify the criteria.
Data Validation Instructions: Instructions to users on how to verify that they are speaking to the correct customer or authorized third party before discussing an account.