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Maintain General Client Information

Use the General tab in the Client dialog box to maintain general information for a client.

To maintain general client information

  1. In the Navigation pane, click System Codes and Settings > Accounts > Client.

Client panel

Tip: To limit the clients that display in the data grid, click one or more check boxes next to a column heading. In the Filter box, type one or more characters and then press Enter. To clear a filter, clear the check boxes and then click the Refresh icon.

  1. To search for a client, do the following:

    1. Click one or more check boxes next to a column heading.

    2. In the Filter box for each check box selected, type the criteria for which to search.

    3. Click the Refresh icon. The system displays clients that match the specified criteria only.

  2. In the data grid, click the Edit icon and then click General.

Client dialog box - General tab

Client Code: Unique code that your organization assigned to identify the client. 

Alpha Code: Generic code used for conversions from other systems. Allows your organization to reference any code associated to the client previously.

Client Name: Full name of the client.

Status: Status of the account.

Street 1: First line of the client's street address.

Street 2: Second line of the client's street address.

City: Client's city.

State: Client's state.

Postal Code: Client's postal code.

County: Client's county.

Country: Client's country.

Registered State: State of registration for the client.

Culture Code: Code that indicates the region where the client is located. For example, "en-US" indicates the client is in an English-speaking country, and the country is the United States of America. Latitude uses this information for things such as determining which currency symbol to use.

Contact: Full name of the contact person.

Phone: Contact person's phone number.

Fax: Contact person's fax number.

E-mail: Contact person's email address.

Default Interest: Interest rate to assign to new accounts imported for this client. You can override the rate using Exchange or manually.

Priority: Sets the priority when spreading payments across linked accounts. Generally, the values are 1-10 (with 10 being the highest priority). You can assign the same priority to clients. Maximum settings allow up to 255 priorities.

Collection Mode: Method to use to calculate the portion of a payment to apply toward collection costs. Latitude allocates a portion of the payment toward the Collection Cost money bucket before applying the remaining payment amount to the other money buckets.

Original Balance: Calculates the collection cost on the original account balance. The formula is: Original account balance x Collection Cost Percent.

Current Gross: Calculates the collection cost on the current gross account balance. The formula is: ((1/(1-(Collection Cost Percent)))-1) x (Principal + Interest + Other fees).

Collection Cost Percent: Percent to use to calculate collection costs.

Collection Cost Money Bucket: Money bucket for storing collection costs. Latitude calculates the collection cost and adds it to this bucket when users add accounts manually for this client.

  1. Complete the information and then click Save.

Related Topics

Search for a Permission or System Code

Data Grids

Clients