- Contents
Note Result Codes
You can search for, add, modify, and delete result codes. Result codes represent the results of an action a user took on an account. When working an account, a user selects the result code that represents the result of an action the user took on the account. Latitude records the result in the account notes. Latitude uses result codes to count the number of accounts that each user worked and contacted.
Latitude releases with several standard result codes.
Note: Some Latitude system processes require specific result codes. For more information about system-utilized codes, see Action and Result Codes.