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Release the Hold on a Pending Letter Request
Use the Pending Letters panel to release the hold on a pending letter request for the account. Once released, you can delete the letter request, or, if the letter due date is on or before the current date, send the letter using Letter Console.
To release the hold on a pending letter request
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In the Task Panel navigation tree, click Letters and then click Pending Letters.
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In the data grid, click the letter and then click Release. The status of the letter request changes to "Pending."