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Home | Latitude by Genesys | Task Panels | Communications
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Communication
Use the Communication panel to request letters/Emails/SMS, view pending letter/Emails/SMS requests, delete pending letter/Emails/SMS requests, and view letter/Email/SMS request history. You can also suspend and release a pending letter/Emails/SMS request. The letters available to you are based on settings in Letter Console. To print a requested letter, use Letter Console. For more information, see the Letter Console documentation.
Related Topics
View_Pending_Letter_Requests.htm
Delete a Pending Letter Request
Suspend a Pending Letter Request
Release the Hold on a Pending Letter Request