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Log on to AIM

Use the Latitude Logon dialog box to log on to AIM. Your permissions determine which options and features in AIM are available to you. For more information, see Permissions and Policies in the Latitude documentation.

To log on to AIM

  1. Do one of the following:

    • On your desktop, click the shortcut to AIM.

    • Click Start > All Programs > Interactive Intelligence > Interaction Collector > Agency Interface Manager > Agency Interface Manager

The Latitude Login dialog box appears.

Latitude Login dialog box

  1. In the User Name box, type your Latitude user name.

  2. In the Password box, type your Latitude password. As you type your password, periods display instead of the typed characters.

Note: Premises-based clients can use Windows authentication to bind Latitude users to their Windows identity to permit logging on to Latitude automatically. Windows authentication is not available for hosted clients. To log on using Windows authentication, select the Log in using Windows authentication check box and provide your Windows user name and password.

  1. Click Okay. The AIM window appears.

AIM window

Related Topics

Introduction to AIM

What's New in AIM 12.0

Overview of AIM Window

Help Overview