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Latitude Help
Add a Hot Note to an Account
Use the Hot Note card in the Delinquency or Recovery anchor to add a hot note to the account that is displayed in the Work Form.
To add a hot note to an account
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Locate the Hot Note card.
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In the Action Code list box, click the action on the account.
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In the Result Code list box, click the result of the action.
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In the Note box, type a note and then click Save Hotnote. The system adds the hot note to the account.
Tip: To cancel your changes, click Reset.