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Latitude Help
Add a Standard Note to an Account
Use the Hot Note card in the Delinquency or Recovery anchor to add a standard note to the account that is displayed in the Work Form. You cannot modify or delete standard notes. For more information, see Notes.
To add a standard note to an account
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Locate the Hot Note card.
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In the Action Code list box, click the action on the account.
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In the Result Code list box, click the result of the action.
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In the Note box, type a note and then click Create Standard note. The system adds the note to the Notes panel.
Tip: To cancel your changes, click Reset.