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Latitude Help
Introduction to Latitude 13.0
The Latitude 13.0 collections solution has comprehensive debt collection and recovery capabilities for managing all pre- and post-charge-off accounts and workflow processes. It provides collectors and agents with the tools to manage the debt collection and recovery process. It also provides supervisors, managers, administrators, and support staff with the tools to manage Latitude.
Latitude provides the full functionality for the collector's or agent's desktop and deploys as a true zero-footprint, browser-based environment.
Latitude 13.0 allows you to:
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Maintain account and contact information.
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Track account activities.
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Record account notes.
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Set account reminders and follow-up dates.
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Schedule and process payments.