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Change your Web-Based Phone settings

Requirements: Your CIC administrator must enable this feature and set it up for you. For more information, see Web-based Phone Requirements.

If your current station is a web-based phone, you can change your phone settings at any time.

In the Applications Settings dialog box, click Web-Based Phone.
Select a microphone and speaker from the drop-down lists.

Note: Chrome users can select their microphone and speaker. Firefox users can only select their microphone.

Optionally, test your Microphone and Speaker.

To test the microphone, click the Test Microphone icon next to your selection. Speak in your normal tone of voice.

Result: A progress bar appears. Green indicates a comfortable volume for your listener. Yellow indicates the volume is too loud. A blank progress bar indicates a failed test.

Click the Stop button (black square) when you complete the test.

To test your Speaker selection, click the Test Speakers icon next to your selection. Adjust the volume in the normal way for your speakers or headset.

Click Save Settings.