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Create or Join a Conference Call Using Join

Requirements: See Join.

Note: If you are using Accessibility Mode, see Create a Conference Call in Accessibility Mode. For more information about displaying a queue other than your own (My Interactions), see Monitor Two or More Queues at the Same Time.

You can create or join a conference call in My Interactions or a station or user queue that you are monitoring.

To create or join a conference call using Join:

  1. Open the user or station queue you are monitoring.

  2. Select the call or conference call you want to join.

  3. Do one of the following:

    • Click the Join button.

    • Right click the call and choose Join from the menu that appears.

Result: You are now connected to the call (or conference call already in progress).

Related Topics

Conferencing Features

Create a Conference Call Using Drag and Drop

Join Button

Join an Interaction