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Interaction Connect Help
Delete a Monitored Appearance
You can permanently delete a monitored appearance from the Monitored Appearances view.
Note: If you want only to suspend monitoring for a selected user, see Activate and Deactivate Monitored Appearances
To delete a monitored appearance:
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Do one of the following:
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If you have not yet configured a monitored appearance, open the Application Settings dialog box.
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If you already have one monitored appearance, in the Monitored Appearances view, right-click in the right side pane and select Configure Appearances.
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In the Application Settings dialog box, click the Monitored Appearances node.
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In the Monitored Appearances property details pane, select Manage Users.
Result: The Manage Users dialog box appears.
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In the Manage Users dialog box, in the Selected list, select the user you no longer want to monitor and click< to move the name back to the Available list.
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Click Submit.
Result: The Monitored appearance for the selected user is deleted.
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