Contents

General Options

Requirements: You need the Customize Client Security right to configure general options.

To set general options:

In the Applications Settings dialog box, click General.
Make the following selections:

Confirm drag and drop interaction operation

This check box controls the behavior of the confirmation dialog box which can appear anytime you perform a drag and drop operation such as dragging and dropping a call on another call to create a conference call.

Do one of the following:

Select the check box to display the confirmation dialog box.
Clear the check box to suppress the confirmation dialog box.

Notify me when alert sounds cannot be played

An alert can play a sound when it enters, updates, or exits some condition. A warning appears when Interaction Connect cannot play an alert sound chosen in Interaction Supervisor. For more information, see Alert Sounds.

Do one of the following:

Select this check box to display the warning even if you have previously chosen to suppress it.
Clear this check box to suppress the warning.

Click Save Settings.