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Interaction Connect Help
Sort a Directory
You can sort a directory by clicking on almost any column heading. An ascending sort is indicated by an upward-pointing triangle in the column heading. A descending sort is indicated by a downward-pointing triangle in the column heading. Sort order is indicated by a number next to the triangle in the column heading. For more information, see Sort Direction and Sort Order indicators.
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Click a column heading once to sort the directory in ascending order.
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Click again to sort the directory in descending order.
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To sort by multiple columns, press and hold Shift and then click selected column headings to add them to the sort.
Sort by status-related columns
You can sort by most of the status-related columns in the Company directory and Workgroup directories. This is not supported in General directories (public and private contacts) where the status columns are unlikely to have meaning.
Note: The Activated column appears only in Workgroup directories.
Column Name |
Content Type |
Sortable |
On Phone |
Icon |
Yes |
Logged On |
Icon and text |
Yes |
Status Summary |
Icons |
No |
Time in Status |
Date Time |
Yes |
Status |
Icon and text |
Yes |
Status Notes |
Text |
Yes |
Until |
Text |
Yes |
Forward Number |
Text |
Yes |
Activated |
Icon |
Yes |
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