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Status Summary

Requirements: You need the View Directory Status Columns Access Control right to all or selected Status columns to enable you to add Status columns to a directory view.

You can add a Status Summary column to your Company Directory view. The Status Summary column displays icons that enable you to tell at a glance if someone is available, logged onto the CIC client, and if they are on the phone. For more information about adding a column to a directory, see Customize Columns.

The Status Summary column uses these icons:

  • The first icon corresponds to the user’s current status. For more information, see Possible Status Values.

  • The second icon indicates whether the user is logged onto the CIC client. A check mark means the user is logged on; an X means that the user is not logged on.

  • A phone receiver icon appears in the third position if the user is currently on the telephone. If the user is not on the phone, the third position is blank.

Related Topics

Possible Status Values