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Interaction Connect Help
View a Fax
Requirements: The Web Client fax format option on your user account determines if you can select a fax from the Fax View and view it in a browser window. Contact your CIC administrator.
The Fax View displays a list of your current faxes. If your user account is appropriately configured, you can view faxes from inside the CIC client.
Note: You can always view faxes from your email account by clicking on the fax attachment to an email message.
To view a fax using the Fax View:
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In the Fax view, select a fax.
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Do one of the following:
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Click the View button (magnifying glass) to display a PNG or PDF format fax.
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Result: The fax appears in your browser.
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If the fax is in TIF or I3F format, click the Download button. Then click the fax filename in the File Download location in your browser.
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Result: The fax appears in your default Windows application for the appropriate format.
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