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Interaction Conference Administration Guide
Apply the Interaction Conference License
Interaction Conference requires a feature license on the main Customer Interaction Center license. The required license key is I3_FEATURE_INTERACTION_CONFERENCE.
If the features license is not present, Interaction Conference server does not start. As a result, a user cannot schedule a conference from Interaction Conference Web Server or Outlook. Also, attendees cannot connect to a conference room.
See the License Configuration topic in the Interaction Administrator help for instructions about applying licenses.