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Apply the Interaction Conference License

Interaction Conference requires a feature license on the main Customer Interaction Center license. The required license key is I3_FEATURE_INTERACTION_CONFERENCE.

If the features license is not present, Interaction Conference server does not start. As a result, a  user cannot schedule a conference from Interaction Conference Web Server or Outlook. Also, attendees cannot connect to a conference room.

See the License Configuration topic in the Interaction Administrator help for instructions about applying licenses.